Need to Talk?

Talk on your terms.

If you need support, we’re here for you. If you’re worried about someone overhearing you, or it’s too hard to say out loud, you can write it down in chat, email or text.

Have you used our service recently? Tell us how we did by filling out a survey

We know there are some things you can’t talk to an adult about and there’s probably a lot of things your friends don’t get about you. We can connect you with a peer who understands your unique situation and can help talk you though your issues. We don’t judge. We are here to listen. Our service is confidential so no one needs to know you contacted us.

If you ever have a question, a problem or just need to talk, we’re here for you. Peer support is available from 3-10pm on weekdays and 12-10pm on weekends.

Outside of peer support hours, adult volunteers respond to contacts.

Phone (24 hours): 403-264-TEEN (403-264-8336)

Phone is the fastest way to get in touch with us and phone support is available 24 hours a day.

Chat: CalgaryConnecTeen.com

Hours: Monday-Friday, from 3pm – 10pm, Saturday-Sunday, from 12 – 10pm

Start a chat through our chat portal:

The current status will tell you when the next chat session is available. Mobile users (smartphone/tablets) please note that sometimes we have difficulty with chat messages getting through. For a more stable connection, please use a computer or call or text us.

Text: 587-333-2724

Hours: Monday-Friday from 3pm – 10pm, Saturday-Sunday from 12pm – 10pm

Get in touch with us by SMS texting if you feel more comfortable typing than talking.

Email: ConnecTeen@distresscentre.com

Emails receive a response within 24-48 hours, so this is best when the question is not urgent and no one is in danger. For a more immediate response, contact us by phone, chat or text.

What are the limits to confidentiality?