Volunteer with us!

So you have the passion and drive to help others? Do you want to get some hands on experience in a helping profession?

What we do:

We offer peer support specifically for teens, by teens. We are. . .

  • Non-judgemental
  • Confidential
  • Supportive
  • Understanding & knowledgeable

Though we provide extensive training, we do look for some pre-existing skills:

  • Excellent computer skills
  • Good listening and communication skills
  • Ability to keep a level head in a stressful situation
  • An excellent command of the English language (both spoken and written)
  • Ability to follow policies and procedures. Everyone’s got some rules to follow, right? Keeping calls, chats, emails and texts confidential is really important (What are the limits to confidentiality?)


There’s a lot you can gain from volunteering with us. Here are just a few examples:

  • Make connections and form friendships with other volunteers and staff
  • Positively impact someone’s life
  • A sense of fulfillment
  • A wicked mentor and matching reference letter
  • Increase your listening and communications skills

What do I have to do?

  • Fill out our application form.
  • Come in for an interview.
  • Complete our 3 week training session. Topics include crisis intervention, domestic violence, mental health, and more.
  • ConnecTeen Shifts are available from 5:00pm-10:00pm weekdays and 12:00pm-10:00pm on weekends.
  • Your commitment would entail 4 shifts per month for ten months. You choose your schedule!
  • Help other teens and youth experiencing crisis through phone, chat and text.

This opportunity is available for youth from 15-20 years of age.

If you want to make a difference apply today!

Fill Out Volunteer Application Form Now

If you have any questions please contact: volunteer@distresscentre.com or call 403-266-1634

Application Deadlines and Training Dates 2019

Training runs on Tuesday and Thursday evenings from 6pm-9pm and on Saturdays from 9am-4pm for three weeks.

Training Group Application Due Date Interview Period Training Dates
September 2019 August 5, 2019 August 12-23, 2019 September 10-28, 2019
October 2019 September 2, 2019 Sept 9-20, 2019 October 8-26, 2019
November 2019 October 7, 2019 Oct 14-25, 2019 November 12-30, 2019

Volunteer Testimonials

Read what ConnecTeen volunteers have had to say about their time volunteering.

During every shift, I have the unique opportunity to listen to teens from across the city and support them in any way that I can.  The most rewarding part of volunteering is simply when a caller or chatter tells me they feel so much better after our conversation.”

I have always wanted to give back to my community but never knew how, ConnecTeen gave me that chance. Now I get to make a difference in the lives of others as well as constantly learn, improve and discover myself and my abilities. The time I have given is so little to ask for all of the joy, appreciation and satisfaction that I gained through my experience volunteering with Distress Centre.”

Volunteering with ConnecTeen has definitely been a worthwhile and enriching experience and I believe it has been one of the best decisions I’ve made up to this day.”